Billing Terms and Conditions

Billing Terms and Conditions

Effective Date: July 7, 2026

1. Introduction

These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between The Fixation Station ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.

2. Payment Terms

2.1 Pricing Prices for all products and services are listed in USD and are subject to change without prior notice. Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified.

2.2 Payment Methods We accept the following payment methods:

Credit/Debit Cards: Visa, MasterCard, American Express, Discover

Express Checkout Options: Apple Pay, Google Pay, Shop Pay

2.3 Payment Due Date Payment for one-time purchases is collected at checkout.

3. Invoicing

Invoices will be issued upon order completion and sent electronically via email to the contact information provided by the Customer. It is your responsibility to ensure that all billing information is accurate and up-to-date.

4. Disputed Charges

If you dispute any charges on your invoice, you must notify us in writing within 14 days of the invoice date. Disputes should be sent to support@thefixationstation.com and include the invoice number and details of the dispute. We will investigate and resolve billing disputes promptly.

5. Refunds and Credits

Refunds or credits are provided in accordance with our Return and Refund Policy. Any approved refunds will be processed to the original payment method within 7 days.

6. Taxes

You are responsible for all applicable taxes, including but not limited to sales tax, value-added tax (VAT), goods and services tax (GST), and any other similar charges. If you are tax-exempt, you must provide a valid tax exemption certificate at the time of purchase.

7. Billing Errors

If we discover a billing error, we will correct it promptly. If you have been overcharged, we will refund or credit the overcharged amount. If you have been undercharged, we will invoice you for the outstanding amount.

8. Payment Security

All payment information is handled securely in compliance with industry standards. We use Shopify Payments to process payments and do not store your credit card information on our servers. Transactions are secured using SSL encryption technology.

9. Changes to Billing Terms

We reserve the right to modify these Billing Terms and Conditions at any time. Changes will become effective upon posting the updated Terms on our website at thefixationstation.com. Continued use of our services after any such changes constitutes acceptance of the new Terms.

10. Limitation of Liability

We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms. Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the services in the 6 months preceding the event giving rise to the liability.

11. Governing Law

These Terms are governed by the laws of Utah, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Utah.

12. Contact Information

For any questions or concerns regarding billing, please contact us:

Company Name: The Fixation Station

Email: support@thefixationstation.com

Phone: (888) 905-9390

Website: thefixationstation.com

13. Entire Agreement

These Billing Terms and Conditions, along with our Terms of Service and Privacy Policy, constitute the entire agreement between you and The Fixation Station regarding billing matters and supersede all prior agreements.

By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.